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My quest diagnostics appointments2/28/2024 Important! If you have made an appointment to come in for testing, please visit the Appointment Scheduler page and cancel your appointment. Visit the Customer Support page to find information on how to contact customer support. To cancel your purchase with a Quest Customer Support representative Refunds will be processed within 14 business days of purchase expiration. In that event, you will be automatically refunded your purchase price minus the non-refundable cancellation fee of $45, and applicable taxes, in accordance with state law. After activating your kit, if your sample does not arrive at a Quest Diagnostics laboratory within 14 business days of your kit activation, your purchase will expire.In some states, applicable taxes are non-refundable as well. Confidently and securely access your upcoming appointments, lab results, and more with a free MyQuest ® account. View, change or cancel an existing appointment. Appointments take priority over walk-ins. Make an appointment now and youll have little to no wait time when you arrive. There is a non-refundable cancellation fee of $45, which includes the fees charged by PWN, collection materials, and administrative fees. Quickly find an appointment thats convenient for you. After your purchase of a home collection kits with lab processing and resulting, you have 60 calendar days prior to activating your kit to cancel your purchase and receive a refund.For home collection kits with lab processing and resulting: Appointment Scheduling Ive scheduled an appointment. These home collection kits cannot be canceled and are nonrefundable. You will receive an email confirming your refund is being processed.įor home collection kits which can be used and resulted at home. Please be aware that when you visit one of our Quest Patient Service Centers: Scheduled appointments are strongly encouraged and will receive priority. Your refund will be processed within 7-14 business days. Appointment Scheduling Click 1 of the categories below, or use Search by keyword (above), to find answers to frequently asked questions. In some states, applicable taxes are nonrefundable as well. There is a nonrefundable cancellation fee of $20, which includes the fee charged by PWN and Quest Diagnostics administrative fees. Visit Quest Diagnostics today and get the quality care you need. You can also access your test results, pay your bills, and contact Quest through their website. You have 60 days to cancel your purchase prior to sample collection at one of the Quest Diagnostics Patient Service Centers. Quest Diagnostics offers easy and convenient online appointment scheduling for various types of tests, such as COVID-19, glucose, drug and alcohol, and more.
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